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Wellness at Ora Tulum

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Ora Tulum — Luxury Holistic Wellness Retreat

Frequently Asked Questions

Everything you need to know before your Ora experience.

01What is Ora Tulum?

Ora Tulum is an adults-only private luxury holistic wellness retreat in Tulum, Mexico. Our immersive retreats combine accommodations, nourishing meals, transportation, wellness experiences, and carefully planned programming in a secluded jungle setting.

02What is included in a retreat?

Ora Tulum is a fully all-inclusive retreat experience. Your retreat price includes luxury accommodations, all chef-prepared meals featuring Italian, Mexican, and Vegan cuisine, non-alcoholic refreshments, and round-trip airport transportation. It also includes daily housekeeping, yoga, guided meditation, sound healing, massage, Temazcal, bonfire and cultural experiences, and every scheduled wellness and ceremonial experience in your retreat itinerary. Throughout your stay, you have full access to the Ora Spa—including the sauna, hot tubs, ice plunge, and mud bath—as well as the pool, healing pool, private cenote, jungle gym, yoga and meditation spaces, illuminated gardens, and private relaxation areas. Our team provides attentive on-property support from arrival through departure. There are no add-on charges during the retreat.

03How long is each retreat?

Our standard retreat is five days and four nights, typically from Wednesday through Sunday. Special programs, private groups, and events may follow a different schedule, which will be stated in the applicable itinerary.

04Who may attend?

Ora Tulum welcomes adults age 21 and older. Certain activities may require advance screening, informed consent, or facilitator approval. Guests should provide complete and accurate information requested for safety and planning.

05What accommodations are available?

Ora Tulum has 15 private accommodations with 16 bedrooms: nine Suites, five One-Bedroom Villas, and one Two-Bedroom Villa. Each Suite and One-Bedroom Villa accommodates one or two guests. The Two-Bedroom Villa accommodates two to four guests.

06Can I attend a retreat by myself?

Yes. Solo guests are welcome at Ora Tulum. You may attend on your own and share the retreat experience with other guests, while still enjoying the privacy of your accommodation.

07Can groups attend together?

Yes. Groups are welcome to attend together, with a maximum capacity of 32 guests. To reserve Ora Tulum as a completely private and exclusive retreat for your group, a minimum of 16 guests is required. Groups with fewer than 16 guests may attend together as part of a scheduled retreat that may include other guests.

08What meals are served?

All meals at Ora Tulum are chef-prepared and included in your retreat. Guests may enjoy their choice of Italian, Mexican, or Vegan cuisine, thoughtfully prepared throughout the experience. Before arrival, we ask about dietary preferences and food allergies so our culinary team can personalize your meals and make sure you are well cared for throughout your stay.

09How do I reserve my experience?

Select Start Your Journey or Reserve Your Ora Experience and submit the inquiry form. Our team will confirm availability, provide the booking terms, and guide you through the reservation and payment process.

10What is the cancellation and date-change policy?

All retreat payments are non-refundable. However, guests may transfer their reservation to another available retreat date one time, provided the request is made at least 30 days before the originally scheduled retreat. The new retreat must take place within 12 months of the original date. Requests made fewer than 30 days before the retreat cannot be accommodated.

11Which airport should I use?

We recommend flying into Cancún International Airport because it offers more flight options, more nonstop routes, and often lower fares. Cancún Airport is approximately 1 hour and 15 minutes from Ora Tulum, while Tulum International Airport is approximately 55 minutes away. Although Cancún is slightly farther, the greater flight availability and typically better pricing make it our preferred airport. Round-trip airport transportation is included in your retreat price.

12What time should I arrive and depart?

Guests may arrive at any time on Wednesday and depart at any time on Sunday. Our team will accommodate your travel schedule and coordinate your included airport transportation based on your flight arrival and departure times.

13Do I need travel insurance?

Travel insurance is not required, but we recommend it to help protect your retreat investment in case unexpected circumstances affect your travel plans.

14What should I pack?

We recommend comfortable, lightweight clothing, swimwear, sandals, and sneakers. If you would like to journal during the retreat, please bring a journal. There is no need to pack a hair dryer, iron, clothing steamer, or portable speaker. These amenities are provided, and every accommodation includes a Marshall Bluetooth speaker that you can connect to your personal device.

15Do I need previous retreat experience?

No. You do not need any previous experience with wellness retreats, yoga, or meditation. Our team will guide you through the scheduled experiences throughout your stay.

16Am I required to participate in every activity?

No. You are encouraged to participate in the complete retreat experience, but you may choose which scheduled activities feel right for you. Certain ceremonial experiences also require advance screening and facilitator approval.

17Is alcohol served?

No. Ora Tulum does not serve alcohol. The retreat environment is designed to support wellness, presence, and meaningful connection.

18Is smoking allowed?

Smoking is not permitted inside the hotel, accommodations, or indoor retreat spaces. Guests may smoke only in the designated outdoor smoking area.

19Are pets allowed at Ora Tulum?

Pets are not permitted at Ora Tulum. Service animals are welcome. Please let us know in advance so we can prepare for your stay.

20Is Wi-Fi available?

Yes. Complimentary high-speed Wi-Fi powered by Starlink is available at Ora Tulum.

21Is the property air-conditioned?

Yes. Every Suite, One-Bedroom Villa, and Two-Bedroom Villa is air-conditioned. The restaurant, reception area, Ora Spa, and Maloca are also fully air-conditioned for your comfort.

22What languages are spoken at Ora Tulum?

Our team welcomes guests in both English and Spanish.

23What type of beds are provided?

Every accommodation features a king-size Tempur-Pedic bed with Tempur-Pedic pillows. The One-Bedroom and Two-Bedroom Villas include smart Tempur-Pedic beds with built-in massage features, while the Suites feature king-size Tempur-Pedic mattresses.

24Is daily housekeeping included?

Yes. Daily housekeeping is included throughout your retreat at no additional charge.

25Are toiletries provided?

Yes. Premium Molton Brown London toiletries, including shampoo, conditioner, body wash, body lotion, and facial soap, are provided in every accommodation.

26Are bathrobes provided?

Yes. Fresh bathrobes are provided in every accommodation for use during your stay.

Start Your Journey
Ora Tulum — Luxury Holistic Wellness Retreat

PRIVATE EVENTS

A Private Place for Life’s Most Meaningful Moments

Weddings · Birthdays · AnniversariesEngagements · Bachelor & BacheloretteCorporate Events · Private Parties

EXCLUSIVE PROPERTY BUYOUTS · 16–32 GUESTS

Ora Tulum illuminated outdoor bar and gathering space
Ora Tulum — Luxury Holistic Wellness Retreat

RETREAT HOST PARTNERSHIP

Host Your Own Five-Day Retreat in Tulum

Bring your community to Ora. We provide the private destination, hospitality team, and operational support.

Ora Tulum Retreat Host Partnership guide cover
5 DAYS4 NIGHTS
16–32GUESTS
PRIVATEPROPERTY USE

YOU BRING THE COMMUNITY. ORA HANDLES THE REST.

A Partnership Built Around Your Vision

You Bring

  • Your retreat concept, vision, and program
  • Your community or audience
  • Promotion, enrollment, and guest recruitment
  • Your teaching, coaching, facilitation, or retreat content

Ora Provides

  • A private, adults-only luxury retreat property
  • 15 accommodations and 16 bedrooms
  • Chef-prepared dining and hospitality staff
  • Spa, wellness, activities, and airport transportation

BRING YOUR RETREAT TO LIFE

Request the Partnership Guide

Tell us about your community and vision. Submit your inquiry to receive Ora's complete Retreat Host Partnership Guide by email. Our team will review your retreat vision and follow up.

PRIVATE EVENTS AT ORA

Tell Us About Your Event

About Wellness at Ora Tulum

Wellness at Ora Tulum

Ora offers guided wellness experiences surrounded by nature, with experienced practitioners. Activities include yoga, guided meditation, and sound healing as scheduled in your retreat itinerary.

No previous retreat experience is required. Our team guides guests through the program, and you may choose which scheduled activities feel right for you.

Request retreat availability · Read the FAQs